Service Terms and Privacy Policy Please read the information below carefully, concerning to the Privacy policy. The policy is under effect to our client’s use of our products, websites, services, Applications and any software and hardware based on our company (hereafter, the ‘Services’). Once you use the Services by any means, you, (1) accept the terms and policies in accordance to this Privacy Policy; (2) permit the collection, usage and sharing of your personal information in the following ways. The use of G.LAB Services is at all times subject to the Service Terms, which incorporates this Privacy Policy. The Coverage of Privacy Policy The Privacy Policy covers our treatment of personal information, which will be collected when you access and use our services. It shall never include the practices of service which is not belongs to Grandway Healthcare Ltd. We collect the personal information from different parties for the following purpose: (1) to provide basic functionality of our services; (2) to enhance the user experience with our services; (3) to allow you to access to our services and create your profile; (4) to allow you to post ratings and reviews of various products and services; (5) to contact you with information; (6) to fulfill your requests for certain products and services; and (7) to make analysis to the users experience with our services. We shall share the Personal Information with third parties certain circumstances described below. The Consistency to this Privacy Policy With the enhancement of the user experience to our services, we will constantly try to improve our services by changing this Privacy Policy. Any changes of this privacy policy will be noticed to our user through email or website. Such notices will still govern your use of the Services, and you are responsible to read and understand the terms. You consent to any changes of privacy policy when you use the Services after such changes have been posted. Information collected under this privacy policy. By using our services, you knowingly provide us your personal information. To name but not limited, the registration through your account in our services which will collect the Personal Information such as your name, email address, phone number, location name, G.LAB configuration details, and third-party account credentials. If you provide your third- party account credentials to us, you understand some content and information in those accounts may be transmitted to our Services is covered by this Privacy Policy; for example, avatars, profile information, images, friends and other authorized information. Certain information may be required to register with us or to take advantage of some of our features. We shall communicate with you if you have provided us any means of contacts. For example, we may send you updates about our services, informational updates, surveys or promotional offers, or communicate with you about your use of the Services. Also, we may receive the data from your daily access to our services. This data base helps us improve the user experience more comprehensive. If at any time you decide you do not want to receive promotional communications from us, you can set your personal preferences to adjust your use of service. Questions to our privacy Policy If you have any questions concerning to our Privacy Policy, please send us the details to sales@grandway.com.hk , and we will reply to your concerns. Data Retention Policy We retain your personal data and health measurement data only for as long as necessary to provide you with the services of this Application, such as data tracking, trend analysis, and report generation. Your health measurement data are stored securely in our cloud database and will be retained as long as your user account remains active. Upon receiving your account deletion request, or when your data is no longer required to provide the service, we will securely and permanently delete or anonymize your data from our database within a reasonable timeframe, unless legal obligations require otherwise. Data Deletion and Account Deletion Requests You have the right to access, manage, or delete your account and personal health data at any time. We provide clear and accessible methods for you to request data deletion without unnecessary delay. You can delete your account and all associated blood pressure records directly within the Application. To do this, please log in and navigate to Setting -> Delete Account. Once confirmed, your account and all blood pressure history will be permanently and securely erased from our servers.